a71app Privacy Policy
Your personal information is very important to us. Learn in detail how a71app collects, stores, and keeps your information secure in this policy.
Introduction and Applicability
This Privacy Policy ("Policy") is issued on behalf of the a71app platform ("we", "our") and applies to all individuals ("you", "user") who use the website https://a71app.cam. a71app is a trusted online casino and betting platform in Bangladesh, operating on the basis of SSL encryption and fair play principles.
By registering an account on our platform or using our services, you are considered to have given your consent to the terms of this Privacy Policy. This policy is linked to our terms and conditions, and both should be read together.
We are committed to never selling your personal information to third parties. Your information is used solely to improve the quality of our services and to meet legal obligations.
What Information We Collect
a71app collects various types of information to operate its services. This information is broadly divided into two categories — information provided directly by you and information collected automatically.
2.1 Directly Provided Personal Information
When registering an account or using our services, you provide the following information:
- Full name and date of birth (for age verification)
- Valid email address
- Mobile number (Bangladesh)
- Payment account details (bKash, Nagad, Rocket, Upay number or bank account details)
- Copy of identity verification document (if required)
- Messages from live chat sessions
2.2 Automatically Collected Information
The following information is collected automatically when you browse our platform:
- IP address and device identifier information
- Browser type and operating system
- Session duration on the platform and pages visited
- User behaviour data collected through cookies and web beacons
- Deposit and withdrawal transaction history
- Game play history and betting records
We never store your full payment card number or bank password. Payment information is always transmitted in encrypted form.
How Collected Information Is Used
Information collected by a71app is used only for legitimate purposes. The purposes for which we use your information are set out in detail below:
3.1 Service Operation and Improvement
- Creating, verifying, and managing your account
- Processing deposit and withdrawal transactions
- Providing bonuses, promotions, and VIP benefits
- Resolving technical issues on the platform
- Personalising the user experience
3.2 Security and Legal Compliance
- Preventing fraud, money laundering, and other illegal activities
- Verifying age to restrict access to those under 21
- Complying with applicable laws and regulations
- Providing information in response to lawful requests from authorities
3.3 Communication and Customer Service
- Sending important notifications related to transactions
- Providing account security alerts
- Ensuring customer support through 24/7 live chat
- Sending promotional messages subject to your consent
Cookies and Tracking Technologies
a71app uses cookies and similar technologies to improve the functionality of its platform and the user experience.
4.1 Types of Cookies
- Essential Cookies: Required for the basic functionality of the platform, such as maintaining login sessions.
- Functionality Cookies: Used to remember your preferences and settings.
- Analytics Cookies: Used to analyse platform usage and improve services.
- Security Cookies: Used to prevent fraud and unauthorised access.
4.2 Cookie Controls
You can accept or reject cookies through your browser settings. However, disabling essential cookies may limit some features of the platform.
Our cookies do not install any harmful software or viruses on your device. They are used solely to improve the quality of services.
Data Sharing and Disclosure
a71app does not sell your personal information to any third party. However, we may share information in certain specific circumstances:
5.1 Service Partners
Information may be shared with the following partners as necessary for the smooth operation of our platform:
- Payment processors and financial institutions (bKash, Nagad, Rocket, Upay, banks)
- Identity verification service providers
- Third-party game software providers (for technical purposes only)
- Cybersecurity and fraud prevention services
5.2 Legal Obligations
We may be legally required to disclose information in the following circumstances:
- Court orders or lawful government directives
- Cooperation with anti-money laundering investigations
- Assisting relevant authorities in preventing serious crimes
All our service partners are bound by strict confidentiality agreements. They may not use your information elsewhere without a71app's authorisation.
Data Protection Measures
a71app uses industry-standard security technology to protect your information. Our security framework is multi-layered and continuously updated.
6.1 Technical Protection
- SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
- Firewall Protection: Advanced firewalls prevent unauthorised access.
- Two-Factor Authentication: An additional security layer for account login.
- Regular Security Audits: Regular audits to identify platform vulnerabilities.
- Encrypted Database: Stored information is always kept in encrypted form.
6.2 Administrative Protection
- Only authorised staff have access to user information
- Staff receive regular privacy and security training
- Data access logs are recorded and audited
Your role is also important in keeping your account secure. Do not share your password with anyone and use a strong password.
Data Retention Period
a71app retains your personal information only for as long as necessary. The retention period depends on the type and purpose of the information:
- Information for active accounts is retained for as long as the account remains active.
- Even after an account is closed, certain information may be retained for a specified period due to legal obligations.
- Financial transaction records are retained for audit and legal requirements.
- Once marketing consent is withdrawn, the relevant information is deleted promptly.
- Security logs are automatically deleted after a specified period.
Once the necessary retention period has passed, we delete or anonymise your information using secure methods so that you can no longer be identified.
Your Rights and Controls
As a user of a71app, you have the following rights over your own information:
8.1 Right to Access Information
If you want to know what information we hold about you, you can request this at any time. We will provide you with a copy of that information within the prescribed time.
8.2 Right to Correct Information
If there is any incorrect or incomplete information in your profile, you can correct it. This can be done through account settings or via live chat.
8.3 Right to Delete Information
In certain circumstances you may request the deletion of your personal information. However, if there are legal obligations, it may not be possible to delete some information.
8.4 Right to Opt Out of Marketing Communications
If you do not want to receive promotional messages, you can request this at any time. However, important notifications related to transactions and security will always be sent.
8.5 Right to Lodge a Complaint
If you feel that your privacy rights have been violated, please contact us. We will work to resolve your complaint promptly.
Protection of Minors
a71app strictly prohibits providing services to anyone under the age of 21. We do not knowingly collect any information from minors.
If we learn that information from a minor has been collected unintentionally, we will delete that information immediately and close the relevant account.
If you suspect that a minor is using our platform, please contact us. We will investigate the matter as a priority.
Our request to parents — please monitor your child's internet use and use parental controls if needed.
Changes to the Privacy Policy
a71app may review and update this Privacy Policy from time to time. This policy may change due to service improvements, new legal requirements, or technological changes.
- For significant changes, we will notify you by email or through the platform.
- The date of the updated policy will be displayed at the top of this page.
- Continued use of the platform after changes means you are considered to have agreed to the new policy.
- For significant changes to the policy, we may seek your consent again.
We recommend that you visit this page regularly to stay informed about the latest Privacy Policy.
Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy, please contact us. Our privacy team will consider your matter with appropriate care.
Email Support [email protected]
Live Chat Support Available in Bengali 24 hours, 7 days
We usually respond to your request on business days. For urgent privacy matters, contact us on live chat — we are always ready.
Related Policies
Read our other policies and terms, and stay fully informed about a71app.